Dr. MaryRose and staff are kind and helpful. Hearing loss is a journey, first denial, then acceptance and the desire to hear what people are saying. I can call with questions or go into the office if I need adjustments. It is a learning process, how to use hearing aides. Get the fit right, the different hearing levels to how I like it, how to turn them on and off. I feel comfortable asking the same questions as I learn more, or remember more, with time. They offer ear wax cleaning, using a tool that sprays gentle warm water into ear canal to release ear wax. Dr. MaryRose and staff work to assist you, as you incorporate wearing hearing aides in your life.